At Map of Love, our family satisfaction is top priority. We understand that sometimes you may change your mind about your purchase or receive a product that doesn't meet your expectations. In such cases, we offer hassle-free returns and exchanges within 30 days of purchase. Due to the consciousness realm nature of our crafts, we don't offer refunds. The item must be in its original condition and packaging. We will issue an exchange for the item for a different product of equal value. At Map of Love, we value our family and strive to provide the best possible experience. If you have any questions or concerns about our policies, please don't hesitate to contact us. We are always happy to help!